Privacy Policy

1. Who We Are

Nexova (“we”, “us” or “our”) is a software and digital marketing studio operating in India. We provide services including web application development, AI chatbot development, mobile app development, social media management, paid advertising and SEO to businesses across India.

This Privacy Policy explains what personal information we collect when you visit our website or contact us, how we use it and your rights in relation to it.

2. Information We Collect

2.1 Information you give us

When you contact us by phone, email or any contact form on this website, you may provide:

• Your name and business name
• Your phone or mobile number
• Your email address
• Details about your business and marketing requirements

We do not ask for sensitive personal information (such as Aadhaar numbers, bank account details or health information) at any stage of the enquiry process.

2.2 Information collected automatically

When you visit this website, we or our third-party tools may automatically collect:

• Your IP address and approximate location (city level)
• Browser type and device type
• Pages visited, time spent and referring URL
• Interaction data (clicks, scroll depth) for analytics purposes

3. How We Use Your Information

We use the information we collect solely to:

• Respond to your enquiries and provide the services you have requested
• Send you relevant updates about your project (campaign reports, performance summaries, follow-ups)
• Improve our website and service offerings based on aggregate, anonymised analytics
• Comply with legal obligations under applicable Indian law

We do not sell, rent or share your personal information with any third party for their own marketing purposes.

4. Third-Party Services

To deliver our services we may use the following third-party platforms. Each has its own privacy policy which we encourage you to review:

• Google Analytics / Google Tag Manager — website traffic analysis (data processed in the EU/US by Google LLC)
• Meta Pixel — advertising performance tracking (data processed by Meta Platforms, Inc.)
• Vercel / AWS — website hosting (data centres in India or Singapore)

We only share the minimum data necessary for these services to function. We do not permit these providers to use your data for their own advertising unless separately required by their terms.

5. Cookies

This website uses cookies — small text files placed on your device — to:

• Remember your preferences during your visit
• Measure website traffic via Google Analytics (anonymous data only)
• Support our advertising retargeting (Meta Pixel) so we can show relevant ads to people who have visited our website

You can disable cookies at any time through your browser settings. Disabling cookies may affect certain functionality of this website.

6. Data Retention

We retain contact and project-related information for as long as we have an active business relationship with you and for a reasonable period afterwards (typically 3 years) for record-keeping and legal compliance purposes.

Website analytics data collected via Google Analytics is retained for 14 months by default and is not linked to any identifiable individual.

7. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Erase your personal data (subject to legal obligations)
• Withdraw consent at any time where processing is based on consent
• Nominate another individual to exercise these rights on your behalf

To exercise any of these rights, please contact us at contact@booleanbrains.com. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. Our website is served over HTTPS. Access to client information is restricted to team members who need it to perform their duties.

Despite our precautions, no method of electronic transmission or storage is 100% secure. If you believe your data has been compromised, please contact us immediately.

9. Children's Privacy

Our services are intended for business owners and are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will always show when the most recent revision was made. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal data, please get in touch: